Shipping & Delivery Policy

Last Updated: November 2025

At BrightValue Store, all our products are digital downloads. We do not ship any physical items.

🔹 Delivery Process

  • After successful payment, the download link or access file is automatically sent to your registered email within 2–5 minutes.
  • If you do not receive it, please check your spam folder or contact us at contact@dgcraftmedia.com.
  • In rare cases, due to server delays, the delivery may take up to 1–2 hours.

🔹 No Physical Shipping

Since our products are digital, there are no shipping charges or physical deliveries involved.

🔹 Support

If your file download fails or you face any issue, our support team will manually resend your file within 24 hours.

📧 For support: contact@dgcraftmedia.com
🌐 https://brightvalue.store